Patient Safety Centers: descriptive study on the structure and processes developed in state hospitals in Espírito Santo
Vigil Sanit Debate, Rio de Janeiro, 2023, v.11: e02196 | Published on: 26/10/2023
DOI:
https://doi.org/10.22239/2317-269x.02196Keywords:
Patient Safety, Public Hospitals, Safety Management, Quality of Health Care, Health PolicyAbstract
Introduction: In 2013, the National Health Surveillance Agency established guidelines for the Health Services Establishments to promote patient safety, including the mandatory creation of Patient Safety Centers. Objective: To identify characteristics of the structure and processes of public state hospitals in the State of Espirito Santo. Method: Descriptive study with quantitative approach carried on at Patient Safety Centers in public hospitals of the State of Espirito Santo. Data collected between November 2020 and January 2021 using a validated tool. Results: Members of Patient Safety Centers of 8 hospitals were part of this study. 62.5% of them are in the metropolitan area. Seven Centers (87.5%) indicated having multiprofessional teams; three (37.5%) indicated having fully implemented most processes and three (37.5%) indicated having partially implemented most processes. The processes indicated as most implemented are “Patient Identification” and “Hands Hygiene” (87.5%). “Effective Communication” process was implemented by one Center (12.5%) and ‘Incentive for patients and family members to get involved in their own security’ by 2 Centers (25.0%). Conclusions: Most NSPs showed partial results regarding the implementation of patient safety processes. Additional actions by state level policymakers and hospital managers should be added to national level efforts to optimize PNSP implementation.
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Copyright (c) 2023 Shaiane Coslop, Bárbara do Nascimento Caldas, Eliane de Fátima Almeida Lima, Flávia Batista Portugal (Autor)

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