Ambience in the Family Healthcare Strategy

Authors

  • Ana Claudia Pinheiro Garcia Universidade Federal do Espírito Santo (UFES), Vitória, ES Author
  • Maria Angélica carvalho Andrade Universidade Federal do Espírito Santo (UFES), Vitória, ES Author
  • Priscilla Caran Contarato Universidade Federal do Espírito Santo (UFES), Vitória, ES Author
  • Flávio Ignes Tristão Universidade Federal do Espírito Santo (UFES), Vitória, ES Author
  • Erika Maria Sampaio Rocha Universidade Federal do Espírito Santo (UFES), Vitória, ES Author
  • Adriana Esteves Rabello Universidade Federal do Espírito Santo (UFES), Vitória, ES Author
  • Rita de Cássia Duarte Lima Universidade Federal do Espírito Santo (UFES), Vitória, ES Author

DOI:

https://doi.org/10.3395/2317-269x.00484

Keywords:

Family Healthcare Strategy, Humanization of Assistance, Ambience

Abstract

Ambience is considered an important factor that affects the work process of family healthcare teams, their structural aspect, as well as the aspects related to the interaction among workers and clients. The article aims to analyze the aspects related to ambience in the perception of the professionals involved in the Family Healthcare Strategy. This descriptive exploratory study with a quantitative approach was performed in Espirito Santo’s state municipalities having a population of more than 50,000 inhabitants. The results showed that more than half of the professionals considered that the physical space did not allow for comfortable care of the client. A divergence was observed in the answers related to access to technology for the development of basic actions. Technology was misunderstood as being a product or piece of equipment only (hard technology), as opposed to soft technology, i.e., different types of knowledge. The workers pointed out the limitations and difficulties in maintaining the privacy of the clients. They also highlighted the absence of satisfactory maintenance of the physical space and presented contradictory opinions in relation to the facilities of the basic healthcare units. It was concluded that the professionals have different viewpoints regarding their place of work and that there are limitations in the ambience for the production of teamwork in the Family Healthcare Strategy.

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Author Biographies

  • Ana Claudia Pinheiro Garcia, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Cientista Social, Pesquisadora do Programa de Pós-Graduação em Saúde Coletiva da Universidade Federal do Espírito Santo (UFES)
  • Maria Angélica carvalho Andrade, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Médica, Professora Adjunta do Departamento de Medicina Social e do Programa de Pós-Graduação em Saúde Coletiva da UFES
  • Priscilla Caran Contarato, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Cirurgiã-dentista, Mestre em Saúde Pública pela Escola Nacional de Saúde Pública Sérgio Arouca, FIOCRUZ.
  • Flávio Ignes Tristão, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Mestrando do Programa de Pós-Graduação em Saúde Coletiva da UFES
  • Erika Maria Sampaio Rocha, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Mestranda do Programa de Pós-Graduação em Saúde Coletiva da UFES
  • Adriana Esteves Rabello, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Médica, Participante do Núcleo de Estudos em Política, Gestão e Avaliação em Saúde Coletiva (NUPGASC) da UFES
  • Rita de Cássia Duarte Lima, Universidade Federal do Espírito Santo (UFES), Vitória, ES
    Enfermeira, Professora Associada do Departamento de Enfermagem e do Programa de Pós-Graduação em Saúde Coletiva da UFES.

Published

2015-05-29

Issue

Section

Articles

How to Cite

Ambience in the Family Healthcare Strategy. (2015). Health Surveillance under Debate: Society, Science & Technology , 3(2), 36-41. https://doi.org/10.3395/2317-269x.00484

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