Teleworking in the Brazilian Health Regulatory Agency and innovation in the import of medical devices
DOI:
https://doi.org/10.22239/2317-269X.01232Keywords:
Brazilian Health Regulatory Agency, Import, Teleworking, Productivity, Medical DeviceAbstract
Introduction: The insertion of teleworking for the import process of medical devices, brought innovation to all actors involved in this process. The improvement in the quality of life of the patients, added to the centralized monitoring of the processes, were points sought by the management. Method: We used the trimesters from 03/01/2018 to 08/31/2018, when the harmonizations and operational procedures were already in force at the Virtual Post. We made a comparative analysis based on parameters inherent to the flow of importation of health products, such as: deadline of the analysis of the importation process and qualification of the reasons of non-compliance in the importation processes (product irregularity or procedural instruction error) to show the main results achieved in telecommuting. Objective: The purpose of this report is to show the main results achieved in teleworking, from 01/03/2018 to 08/31/2018, through the evaluation of indicators of the analysis period and the quality of the instruction of the import processes. Results: The centralization of the consenting parties in teleworking sought as a result harmonizing the consent procedures as well as guaranteeing to those involved the predictability of the analysis of the import processes; a productivity increase that was beneficial to Anvisa’s efficiency was also sought. As a result, predictability was the most representative. The centralization of the processes in a virtual post, managed by a leader, has brought significant results regarding the harmonization and the possibility of data extraction. Conclusions: The extremely positive results of the survey brought other issues; it was verified that the constant improvement in the process is necessary. It is also necessary to formalize the import as an effective control of pre-market, using these data to guide sectoral policies.
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